I thought I'd join Amanda Swan's (http://www.amanda-swan.com/) members site on 27th October. It was only £10 via PayPal. Eight days later & I still didn't have a password etc. Can you believe her site does not have a contact page?
So, I contacted Amanda via Model Mayhem on 4th November. She promised to look in to it for me. I heard no more from her.
So, on 8th November I contacted 'email@example.com' which is the account where my monies were sent. And, I've still had no reply from them. :( So, I've sent another message to 'Lisa...' today.
It may only be £10, but I was going to book a half-day shoot with her. But not now. You cannot treat clients, or future clients like this.